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    Notes on comments

  • After you send a message to the Office of the President, our system will automatically send back a message designed to make sure that your email account has not been hijacked by someone else, and that you are indeed able to receive responses from the Office of the President. Please click the confirmation link in the message. After confirmation has been completed, we will process your message as quickly as possible in accordance with procedures. If you don't receive a confirmation message, please check your spam folder. The Office will not process any message for which the sender fails to respond to the confirmation message.
  • In accordance with the provisions of the Personal Information Protection Act, if your consent has not been obtained, we will not act on our own discretion to provide your personal information for use by another party where such use is not necessary in connection with an official government matter. However, after the Office receives your email, if the matter raised in your email falls under the jurisdiction of another government agency, we will ask that agency to handle the matter and respond to you directly, therefore your basic identifying information (e.g. full name, telephone number, address, and email address) will be forwarded to that authority along with the content of your email.
  • In order to ensure effective use of the government's administrative resources, please check the content of your email before you send it. The Office will disregard unsupported complaints, malicious denunciations and personal attacks, information forwarded from the Internet, and links to websites. Also, you must bear legal responsibility for any email content that involves a violation of the law.
  • If it is necessary to maintain secrecy with respect to the content of your complaint or your identity, due to information security concerns we ask that you submit your complaint in writing and send it via regular mail, with the word "confidential" on the envelope, to the following address: Office of the President, No. 122, Sec. 1, Chongqing S. Rd., Zhongzheng District, Taipei City 10048, Taiwan.
  • The Office formerly issued photos of the president and vice president, upon request, to individuals and ordinary agencies and groups, but this has now been discontinued.
  • Thank you for your cooperation!
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